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Customer Service For Ecommerce

How many times have you shopped online during this pandemic? The pandemic has caused more people to shop online. As the customers of e-commerce sites grow, so does the need to enforce good customer service.  A downfall of shopping online is the lack of...

7 Rules For Customer Service

Customer service can be confusing. You will be meeting and talking to people from various backgrounds with different personalities. At the same time, you have to please them and give the best service you can provide. Here are few rules your business can follow to give...

Customer Service Recovery: How To

Have you ever experienced missing to meet your customer/ client’s expectations? Meeting what your customers expect of you is a must. Although customers are not always right, we should always keep them happy. A happy and satisfied customer will keep on coming...